Remote Support Services
Remote Support
For a both efficient and effective means for delivery of our services, we offer secure Remote desktop support. Our team utilize Zoho Assist, offering a fast and highly secure method for supporting any Windows, MacOS, Android or IOS mobile device. Depending on your needs and requirements, we can install unattended access, allowing for out of hours updates and maintenance of your environment. Or we can provide Adhoc support initiating remote support within in minutes 24/7.....
Security
Security is paramount and all measures are undertaken to secure all information and content accessed during any remote session, or backup process. Zoho Assist provides industry standard SSL and 256-bit AES encryption to all access. and meets all regulatory requirements here in Australia.
- peace of mind in knowing everyone in our team is based right here in Australia.
- all Server Hosting, Data and Content is retained inhouse, or within an approved Australian data center.
- our team has decades of experience in the delivery of Network Security, with our expertise being trusted by many SME's and Government agencies.
Availability
Our team operate across all Australian time zones, whether your on the East Coast, West Coast or somewhere in between. Simply initiate a chat below and we will endeavor to provide you the support you require.
- our business operates 24/7, specific team member availability may vary within our regular business hours
- initiate a chat at anytime, member availability is displayed with chat process, however if no members are available an instant message is sent to our team and somebody will get back to you as a priority.
- all onboarded clients are provide further contact details for 24/7/365 support